Frequently Asked Questions
1. Where can I find documentation and tools for ELATEC products?
All documentation and tools can be found on our webpage under Download link in Support section. For different devices (TWN3 reader, TWN4 readers, TCPConv) you can find different development packs which contain necessary tools for testing and configuration of devices, along with the user guides and device specifications. There is also section data sheets where you can find short overviews and specifications for all TWN3/TWN4 readers.
2. Do I need to install additional drivers for ELATEC readers in standard keyboard emulation mode?
In standard Keyboard emulation mode there is no need for installation of additional drivers. Our readers are plug and play devices.
3. Can Elatec Readers Read Multiple Frequencies?
ELATEC offers in its portfolio low frequency (125/134.2 kHz), high frequency (13.56 MHz) and multi frequency (125/134.2 kHz + 13.56 MHz) readers.
4. What is the reading distance/range of ELATEC readers?
RFID reading distance is function of several factors including:
a) Size of the tag’s antenna
b) RFID standard of the tag chip
c) Tag’s orientation in the reader's field
d) Environmental factors like metal or other material around the tag and reader
Range of ELATEC readers, under optimal conditions, is up to 10 cm for RFID technology.
5. What configuration tool do I use to configure TWN4 readers?
TWN4 readers are configurable with AppBlaster tool, which is part of the TWN4 development pack. With this tool reader can be configured in three ways:
a) Program Firmware Image (loading precompiled firmware images)
b) Configurable Project (creating an image from interactive configuration)
c) Source Code Project (creating an image from a written C code)
6. What configuration tool do I use to configure TWN3 readers?
TWN3 readers can be configured with TWNConfig tool, from TWN3 development pack. There are three possible scenarios:
a) Loading precompiled firmware images
b) Importing/Exportingconfiguration files
c) Loading and compiling scripts
7. What are the AppBlaster.exe and Director.exe used for?
AppBlaster is used for changing configuration of TWN4 readers.
Director can be used for testing the API of the reader.
8. Can I export any current configurations from the TWN3 reader?
For a TWN3 readers this possibility exists within TWNConfig tool, but keys used for cryptographic purposes cannot be extracted.
9. Can I export any TWN4 firmware or App from the reader?
In case of TWN4 readers, both firmware and App cannot be read back from a reader. This allows to store secret keys and other cryptographic functionality as part of an App. Furthermore, the possibility to clone a device is avoided and the intellectual property is protected.