Win-win for players and operators. Authentication processes for the gaming industry.
A winning hand.
The days when simple arcades could inspire people are history. Instead, today’s gaming guests consider gaming to be part of a modern leisure activity. Expectations are correspondingly high: customers want attractive catering and entertainment options, a pleasant atmosphere and, of course, comfort. This is a challenge for operators of arcades and casinos or slot machine operators. Only if their offerings keep pace with the growing demands of guests can they survive in the market. And the industry has to do even more: to ensure unadulterated gaming fun, it is necessary to protect sensitive customer data and safeguard the machines against manipulation. Added to this is the obligation to comply with and monitor regulatory requirements for gaming.
A modern user authentication system can make an important contribution to overcoming all these challenges. In this way, access to the premises of casinos, gaming halls or betting shops and access to slot machines can be regulated in an uncomplicated and individual manner, for both guests and employees. This creates security with regard to customer data, prevents the manipulation of machines and supports operators in the legally secure implementation of regulations for the protection of minors and players. In addition, an access control system provides valuable data on user behavior—the best prerequisite for optimizing the offering and setting oneself apart from the competition. For guests, a modern authentication solution is a real benefit in terms of convenience. They can gain access and entry quickly and conveniently using either a card or a smartphone. If credentials are already available, they can be used for gaming. An example is the boarding pass in the form of an RFID card or an NFC wristband on the cruise ship. It can be used for accessing the casino, playing at the slot machines, and purchasing gaming chips, as well as for numerous other applications.
In addition to the factors of security and convenience, other aspects also play a role in the introduction of an access control system for gaming operators. It should enable efficient processes so that staff resources are freed up for looking after and serving guests. In addition, it must be compatible with existing solutions, allow adjustments to changing requirements and be able to process future technologies. In addition, simple and time-saving administration of authorizations is required. And all this at multiple locations if required.
Double win.
At the heart of a modern access control system are universal readers that simply make everything possible. Authentication can be done by card using radio frequency identification (RFID). Or you can rely on the communication medium of the future: smartphones that use Near Field Communication (NFC) or Bluetooth® Low Energy (BLE) technologies. And wearables are also possible. Of course, the card, cell phone and wearable can also be used in parallel as identification media. You can make the decision individually for each application and each player—and simply change it if necessary.
How can my company benefit from reliable user authentication, access systems and access control?
The gaming industry offers a wide range of products and services for gaming enthusiasts of all ages. The requirements for a system for user authentication and access control are correspondingly different. The operators of gaming arcades have to solve different challenges than a restaurant or food service business that also provides its guests with entertainment machines. We support you with a customized, scalable system that can be flexibly designed according to your needs and allows adjustments at any time. Start with just a few users or selected applications. Or go big—for example, by implementing access control and kiosk systems for snacks and drinks in addition to user authentication at vending machines. One thing is always true: since the solution is based on universal readers, all types of transponders such as cards or smartphones can be used for any application. Have you already implemented credentials for other applications? No problem: thanks to the universal devices, you can easily integrate them into the overall system.
A convenient and secure user authentication and access control system can not only make the difference between satisfied and delighted customers in the gaming industry. Above all, it helps you comply with regulatory requirements. To ensure you get the right solution for your unique challenges, we've put together a total package for you, consisting of powerful software and hardware as well as competent consulting and unique support.